We appreciate that our clients use different email applications (e.g. Microsoft Outlook, Windows Mail, Mozilla Thunderbird, Mac Mail, etc) when running their businesses on a daily basis.
This section aims to provide assistance in all areas of the Jammicron email service relating to common desktop applications, Webmail and Mail Admin.
Please review the information below. If you are still having problems, then feel free to contact us for further assistance.
Configuring Desktop Applications
Setting Your Incoming Mail Server
If Jammicron is hosting your email, your incoming mail server will be mail.jammicron.com.
When configuring your email account, your username will be your full email address and your password will be the password assigned to you by your company's email administrator.
Jammicron supports both POP and IMAP protocols access for incoming email, depending on your preference and your specific mail application's capabilities.
IMAP (Internet Message Access Protocol): An IMAP account keeps all your email and folder information on a server — not your device. You can access and manage this information from any location. Because all your information is stored on a server, you will never loose your emails should your computer or handheld device fail.
POP (Post Office Protocol): A POP account downloads and stores all of your email information directly to the computer or device that you have your email account set up on. You can not access your emails or files from another device, and should your computer fail, you will loose all emails.
Which one is better you ask? If you use one computer to access your email and you frequently receive large messages, then choose POP. However, if you like the freedom of having access to your email from any device, and the peace of mind that your emails are stored on the server should anything happen to one of your devices, then IMAP is the way to go.
Setting Your Outgoing Mail Server
If Jammicron is hosting your email, your incoming mail server will be mail.jammicron.com.
You should set your SMTP port to 587 (the SMTP submission port)
Outgoing email through mail.jammicron.com requires authentication. You will use the same username (your full email address) and password as you used for incoming email configuration.
Webmail
To access your email using our webmail interface, point your web browser to
Mail Admin
If you are your company's mail administrator, you can log in at http://mailadmin.jammicron.com/ to administer your company's email domain hosted by Jammicron. Your user account, domain name and password will have been provided to you when the mail domain was created.
Regular email account holders can also log in at http://mailadmin.jammicron.com/ to administer your own email address (update password, set forwarding and vacation messages, enable/disable spam filtering). To login, your user account will be your the portion of your email address before the '@' symbol. Enter the domain name (the portion of your email address following the '@' symbol) and current password to login and administer your email account.